TotalHome Vendor Agreement

Draft v0.1, October 17, 2026. Between TotalHome Inc. and a trade vendor that quotes and performs jobs through TotalHome (TrueQuote). Accepted by checkbox when the Vendor accepts a Builder's invitation.

1. Who this agreement is between

This Vendor Agreement ("Agreement") is between TotalHome Inc. ("TotalHome," "we") and the trade business accepting it ("Vendor," "you"). It includes the TotalHome Terms and Conditions and the Privacy Policy. The person accepting confirms they can bind the Vendor.

You are an independent contractor, not an employee, agent or partner of TotalHome or of any Builder.

2. How it works

• Invitations. A Builder Partner invites you. Your Vendor account belongs to the TotalHome platform, so other Builders may also invite you. Each Builder decides separately whether to work with you, and one Builder's jobs are not visible to another.
• Your trades. You choose the trade groups and services you offer in your portal, and you'll only be asked to quote work that matches.
• Quotes. When invited, you may quote a job. Your quote is your total cost to TotalHome for the described work, including labor, materials, travel and taxes you're required to charge. TotalHome adds its own margin to set the Homeowner's price. You won't see or set the Homeowner's price, and you won't quote Homeowners directly.
• Your quote is binding for [30] days, or until the date in the request. Once approved, the price is fixed unless the job changes and the change is approved in the Platform before you do the extra work.
• No obligation. You don't have to quote, and no Builder or TotalHome has to accept a quote.

3. Doing the work

• Perform approved work in a professional, safe and workmanlike way, on the agreed date, following the manufacturer's instructions, codes and laws.
• Get any required permits.
• Use the app to record arrival, completion, a short summary and photos. Marking a job complete starts the Homeowner's 48-hour review.
• Fix work that isn't done properly at no extra charge.
• Protect the home: use any access information only for the job, never share or copy it, and secure the home when you leave.
• Communicate professionally, and handle everything about TotalHome jobs (scheduling, changes, payment) through the Platform.

4. Getting paid

• TotalHome pays you, not the Homeowner or the Builder. You'll be paid the approved quote amount for completed work.
• When. The Homeowner pays when they approve the job. That payment is held until 48 hours after you mark the job complete, or sooner if the Homeowner approves it. If the Homeowner reports an issue, payment stays on hold until it's resolved (which may include you returning to fix the work). After release, TotalHome pays you [within 7 days / in its next weekly payout]. [Vendor payouts are not built yet. Until they are, amounts owed are recorded in the Platform and paid by [ACH / check] within [30] days of release.]
• Payout account. You'll set up a payout account with TotalHome's payment processor and accept its Connected Account Agreement, give accurate business, owner and bank information, and respond to identity and compliance requests promptly.
• Refunds, disputes and setoff. If a Homeowner is refunded or wins a card dispute about your work, or you were paid in error, TotalHome may deduct that amount from your future payments, or invoice you, payable within 30 days. You'll give evidence (photos, times, records) within 5 business days of our request. TotalHome may hold payments while a dispute or fraud review is open.
• Fraud. You're responsible for losses caused by fraud or misconduct by you or your people, including recording work that wasn't done.
• Fees. TotalHome charges you no fee today. Any future fee needs 60 days' notice.
• Taxes. You're responsible for your own taxes. You may receive a tax form for payments.

5. Licenses, insurance and your team

• Licenses (your responsibility). You'll hold and keep current every license, registration, bond and permit required for your trade where you work. TotalHome records the license you provide but does not verify it. You'll tell us within 5 business days if a license lapses.
• Insurance. You'll carry at least: commercial general liability of $1,000,000 per occurrence and $2,000,000 aggregate; commercial auto as required by law; and workers' compensation as your state requires. [CONFIRM limits.] You'll name TotalHome Inc. as an additional insured and upload certificates in your portal.
• Your team. You hire, pay, supervise and are responsible for everyone you send. Anyone entering a home must have passed a criminal background check permitted by law. [RECOMMENDED; CONFIRM]

6. Homeowners and information

• Homeowners are TotalHome customers. During this Agreement and for 12 months after it ends, you won't offer or perform work for any Homeowner you were introduced to through TotalHome, other than through TotalHome, and won't encourage them, or any Builder, to stop using TotalHome. If a Homeowner contacts you directly about TotalHome-introduced work, send them back to the Platform. [Attorney: check enforceability.]
• Information. You'll see what a job needs (the home's address, relevant details about the home and its systems, and the request). Use it only to quote and do that job, keep it confidential, and follow our Privacy Policy and the law. You won't copy, export or sell it.
• Platform confidentiality. Our pricing, margins, software and business information are confidential. Don't share them or use them to compete (Terms and Conditions, Section 5).

7. Responsibility for claims

You will defend and pay for claims, losses and costs (including reasonable legal fees) against TotalHome, its Builder Partners or Homeowners that arise from your work, your team, bodily injury or property damage you cause, your licensing, insurance, tax or legal compliance, or your breach of this Agreement. TotalHome isn't liable to you for indirect or lost-profit damages, and its total liability under this Agreement is limited to the amounts paid to you in the 12 months before the claim.

8. Term and ending

• This Agreement starts when you accept it and continues until ended.
• Either of us may end it with 30 days' notice. TotalHome may suspend or end it immediately for fraud, a safety risk, loss of a required license or insurance, or a payment processor requirement. A Builder may stop working with you at any time.
• You'll finish (or help hand off) approved jobs, and we'll pay you for completed work under Section 4, less any setoffs.
• Sections 4 (for amounts owed), 6, 7 and 9 continue after this Agreement ends.

9. General terms

• Changes. TotalHome may update this Agreement with 30 days' notice in the portal. If you don't agree, you may end it before the change takes effect.
• Disputes. Washington law governs. We'll try to resolve a dispute informally for 30 days, then by binding arbitration under the AAA Commercial Arbitration Rules in Seattle, Washington, except that either of us may go to court for an injunction to protect confidential information or Section 6.
• Notices go to the email on your account and to TotalHome at legal@totalhomecorp.com, 20912 NE 117th Street, Redmond, WA 98053.
• Assignment. You may not transfer this Agreement without our written consent. We may transfer it in a merger, acquisition or sale of assets.
• Whole agreement and electronic acceptance: same as Section 17 of the Terms and Conditions. TotalHome keeps a record of the version, the person, the time, and the IP address and device.